What is their verdict?
While it sounds obvious, building a trusted relationship is actually crucial, and nothing beats good old-fashioned, quality service!
As it turns out, 5 of the most important factors families should look for when looking for a family law firm are:
Confidence and trust
Responsiveness and availability
Great Communication
Efficiency
A Strong Connection
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This’s all well and good to say, but what exactly do these qualities mean?
When we discuss a family lawyer inspiring trust and confidence, what we are actually saying is actually, does the lawyer make you, as the client, feel like they have the knowledge and skills required to deal with the will of yours, divorce, and kid custody arrangements? Additionally, you need to feel confident that they will use their resources and knowledge to achieve your desired outcomes.
Moving onto the idea of availability and responsiveness, is the lawyer of yours available when you want them to be? This may be a bit of a catch 22 for lawyers because the more successful they’re, the more in demand they tend to be! However, this shouldn’t become detrimental to you. We think the concept is actually much more than merely being in the position to answer the phone when you call. This’s exactly where a great team working together becomes important. Several points of contact within the firm could be a great way to maintain availability.
How about communication? If your lawyer does not communicate with you regularly, you will not know what is going on. On the other hand, if they keep in regular contact but keep explaining things to you in complex legal jargon, you will most likely feel even more confused. If they are in a position to speak to you in a clear, easy-to-understand manner, without being condescending, you have found a winner!
The fourth critical factor to look for in a quality family lawyer is actually efficiency. Based on Klient Kulture’s survey on past legal clients, inefficiency can be a real deal-breaker for clients. Efficiency is critical, particularly where you are being charged by the hour. However, it can also often turn into how well the other factors are actually being managed!
This last one goes for any professional field, not just lawyers. Connection. It is such a basic concept, but families who want someone to get the job often overlook it. There is nothing worse than doing business with someone you cannot stand, so hiring a family lawyer with who you genuinely get along and share similar values is actually important. When looking at family law, clients often cite empathy as a huge part of the connection they would like to feel with the lawyer. This’s since they want to work with someone who truly understands the specific circumstances and cares enough to want a positive outcome. They do not want the lawyer to strive for success because a win is actually a win; they want that win to mean a thing on a more human level to everyone involved.
Thus, when you are looking for a family lawyer in Melbourne, are available in and check out the team at Argent Law and see for yourself exactly how we stack up against these criteria.
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